E_LIC_LICENSE_SIGN_ERROR - ACSM

[Altaro]

Hello, I was directed here from chat support operator. My client have a problem when try add to library acsm file. Error message like this:

How i can resolve my client problem ?

[marianne800520]

we too have the same problem at the mo.

Only solution is to just wait???

Cheers

M.

[Diego80]

I had the same problem today. Bought 3 different books ad downloaded them as usual. One is .epub, the other two are .acsm.

I added them in Adobe Digital Edition version 4.5.10 but I got the following error for the two .acsm ebooks only:

E_LIC_LICENSE_SIGN_ERROR

I can't download these two ebooks on my Kobo reader. The other one works as usual.

Anyone solved this issue?

[Diego80]

The problem was solved today. I think somewhat went wrong with Adobe's server.

Now the problem is fixed and I can download the new books on the e-reader.

I hope the same for all the others who had the same issue. 

[Mihály5C90]

I just installed adobe digital editions.
I authorized my computer successfully.

I can not download any ACSM e-books, not even the sample e-book from the adobe site:

https://www.adobe.com/hu/solutions/ebook/digital-editions/sample-ebook-library.html

I always get the E_LIC_LICENSE_SIGN_ERROR

I can download epub e-books, but not ACSM.

Any solution?

Mihaly

[aero25841724hpbb]

if any body got solution for this problem please share.....

[Chelsea5DB9]

I am experiencing the same thing. I have downloaded it several times, deleted it, used safari instead, deauthorised and reauthorised but nothing is working. HELP

[Chelsea5DB9]

I CAN'T EVEN OPEN EPUB BOOKS

[Marta22671250psw4]

Same thing.... 

So frustrating to try to read, and get stuck in the computer for 2 hours. 

Did anyone find some help fixing the problem or just bought a new reader? 

[Iñaki22692980w4zu]

Same error. It seems that it happens from time to time. Three days waiting without solution? How long should we wait?

[sososimps]

Me too, and 6 years after the original poster!  And there's still no solution!!!!

[Nicole27177752ypxk]

I downloaded one the other day then last night couldn't return it and today can't downloaded a new book. Did yours fix itself or still broken?

[sososimps]

After trying to open the ASCM file a few times a day for several days, it has suddenly just started working again this morning.  I didn't do anything additional since my original attempts (uninstall, deregister, update program, tried different library).  Apparrently it just fixes itself after a few days of frustration.

[Nicole27177752ypxk]

Yeah mines working this morning too. So must of been on their end 

[AMAIA27205655jgd3]

I have the same problem. I buy a book because it was faster than going to the shop, and after 2 hours, still cant open it because of adobe error. 

Is any real support from adobe? I don't see any solution into this chat. 

[sososimps]

Yep, it seems like you just have to wait it out.

[defaultkppgrxmk1xyu]

Happening to me now from Archive.org

So frustrating.

[Olena27562478jxj1]

me too from archive.org

[Peter Michael27563094mfkz]

and me. also from archive.org. ridiculous.

[defaultkppgrxmk1xyu]

At least this confirms that it's not just us, and it's an error between Adobe and Archive.

It will be fixed soon, I'm sure.

[m51bc27561948ds9w]

I think so too

[m51bc27561948ds9w]

Me too from Archive.org.
So frustrating indeed.

[aero25841724hpbb]

i am also getting same issuee dont know when the issuee get solved

[aero25841724hpbb]

if any body got solution for this problem please share.....

[defaultkppgrxmk1xyu]

There is no solution. This is a DRM issue between Adobe and Archive. Almost certainly a server problem on Adobe's side.

All you can do is wait.

[m51bc27561948ds9w]

Me too from archive.org