E_TOO_MANY_ACTIVATIONS on a previously authorized laptop.

[ComSoft]

Hello,

I keep having an issue with re-authorizing a company laptop with ADE.

It is a new laptop, and we had it set up with ADE and authorized it. We had to repair Windows because there were some permissions limitations, and we had that fixed.

Then, we installed ADE once again, and this we failed to authorize the laptop, due to the following error - E_TOO_MANY_ACTIVATIONS

I had contacted chat support twice, both times being promised a resolution in a few hours (2-4 hours the first time, and then 24-48 hours the second one around).

It is becoming an issue since we have DRM protected books we need to have access to and read.

Here is an up-to-date screenshot of the error:

Please, a working resolution would be more then appreciated.

Best.