eReader authorization no longer working

New Here ,
Apr 22, 2018

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Can someone help me please?

Your eReader is not authorzed to open this book

​Well actually it is...

​It has been working perfectly fine until recently

​I have factory reset and unistalled and reinstalled Adobe Digital Editions; I have deauthorized and reauthorized

​This is my son's eReader and this is the preferred way to borrow books from his school library

He owns a Kobo Aura H2O

​Please help

​Warm regards,

​Tracey

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New Here ,
Apr 24, 2018

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I have exactly the same problem.  Can anybody help

Peter

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