eReader is not authorized to open this book

New Here ,
Feb 09, 2019 Feb 09, 2019

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I've seen this problem on a few different threads, but nothing within the past year. Are people still have trouble like me? Borrowing books from the library and importing them to my kobo touch. When I go to read it on my kobo a message pops up that says this book is protected by DRM...you need to re-import the book using ADE. I've tried this over and over, different books, resetting my computer and kobo, redownloading ADE...nothing works!!!

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