ERROR! CHECK ACTIVATION

[nicolettaa93951569]

I'm not able to open e-books. The error message that I get when I try to download is "ERROR! CHECK ACTIVATION"

[Nanaky]

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[nicolettaa93951569]

Tank You forse your help! I could finally download My Borrowed e-books

Inviato dal mio dispositivo Samsung Note

[Nanaky]

You are welcome

[jamesr79143722]

Thank you very much. Worked perfectly.