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Error getting License. License Server Communication Problem: E_ACT_NOT_READY

New Here ,
Aug 08, 2019

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I have this problem on a new Mac Book Air with Mac OS Mojave. I had no problem on my old Mac downloading library books. I have uninstalled and reinstalled the Adobe software with no luck. Someone help please. Adobe was no help on the phone support since the Digital Edition is a free product!

Can someone please help.

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Error getting License. License Server Communication Problem: E_ACT_NOT_READY

New Here ,
Aug 08, 2019

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I have this problem on a new Mac Book Air with Mac OS Mojave. I had no problem on my old Mac downloading library books. I have uninstalled and reinstalled the Adobe software with no luck. Someone help please. Adobe was no help on the phone support since the Digital Edition is a free product!

Can someone please help.

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Aug 08, 2019 0
LEGEND ,
Aug 08, 2019

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Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

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Aug 08, 2019 0
New Here ,
Aug 09, 2019

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Your Mac options did not work.. When I get to /users/library/application support/adobe there is no Digital Editions and no activation.dat file. I am using the Mac OS Mojave 10.14.5 and have installed Adobe Digital Editions 4.5. Nothing seems to be working. I have tried all the solutions here. Please help.

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Aug 09, 2019 0
LEGEND ,
Aug 12, 2019

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No Folder Digital Edition in the Folder Adobe?

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Aug 12, 2019 0
New Here ,
Aug 12, 2019

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That's exactly the problem.

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Aug 12, 2019 0
LEGEND ,
Aug 13, 2019

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But you has authorize Digital Edition?

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Aug 13, 2019 0
New Here ,
Aug 13, 2019

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Yes version 4.5 on a Mac book Air OS Mojave 10.14.5 Please help. I have uninstalled and deleted into the trash and reinstalled. I did with an Apple technician who was on the phone with me and took over my computer so he could see what's going on. He tried to deauthorize and couldn't so he told me to contact Adobe.

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Aug 13, 2019 0
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LEGEND ,
Aug 14, 2019

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What happens wen in Digital Edition go to help > authorize computer?

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Aug 14, 2019 0