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Error getting License. W_ADEPT_CORE_WRONG_DEVICE

New Here ,
Jul 01, 2017

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Hi, I've recently purchased an Adobe Digital Editions book.  I have downloaded it ok on my Windows PC; however, after installing Digital Editions on my IPAD and authorizing, all my purchased files download apart from one where I get the following message:

Unable to download.  Error getting License.  License Server Communication Problem: W_ADEPT_CORE_WRONG_DEVICE

I have de-authorised my IPAD and reinstalled Digital Editions.  Again all my files download ok, apart from one... typically the one I really need.

The file opens fine on my Windows PC.  Hope someone can help 😉

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Error getting License. W_ADEPT_CORE_WRONG_DEVICE

New Here ,
Jul 01, 2017

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Hi, I've recently purchased an Adobe Digital Editions book.  I have downloaded it ok on my Windows PC; however, after installing Digital Editions on my IPAD and authorizing, all my purchased files download apart from one where I get the following message:

Unable to download.  Error getting License.  License Server Communication Problem: W_ADEPT_CORE_WRONG_DEVICE

I have de-authorised my IPAD and reinstalled Digital Editions.  Again all my files download ok, apart from one... typically the one I really need.

The file opens fine on my Windows PC.  Hope someone can help 😉

Views

338

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 01, 2017 0
New Here ,
Jul 02, 2017

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I seem to be having a similar problem. I contacted ADE through their chat and they said they don't answer questions about errors on ADE!!! This is the error message I am getting:

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

Any help? Anyone?

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Jul 02, 2017 0