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Error getting License

New Here ,
Jun 16, 2019

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Unable to download on Digital Editions.

I am getting the error message: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I deauthorized and reauthorized both my tablet and computer with the same ID and password. Finally I changed my password but to no avail.

The error message is still coming. Thank you for your help!

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Error getting License

New Here ,
Jun 16, 2019

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Copied

Unable to download on Digital Editions.

I am getting the error message: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I deauthorized and reauthorized both my tablet and computer with the same ID and password. Finally I changed my password but to no avail.

The error message is still coming. Thank you for your help!

Views

140

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 16, 2019 0
New Here ,
Jun 19, 2019

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Hi, I have the same issue. Did you find a solution? Thanks.

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Jun 19, 2019 0
New Here ,
Jun 19, 2019

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I learned from Adobe Help that someone have downloaded the same book before me and therefore the bookseller should send me another ACSM token. I contacted the bookseller but it did not respond

yet so I can’t confirm the success of this diagnostic.

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Jun 19, 2019 0
New Here ,
Jun 23, 2019

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Thank you! I contacted the book seller and they refreshed my bookshelf. Then I downloaded again, and I was able to add it to Digital Editions, and then onto my e-book reader.

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Jun 23, 2019 0