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Error getting license

Community Beginner ,
Feb 26, 2018

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Hi,

I've recently bought 5 books from google play. It's the first time I am using this ebook webstore, so I was surprised to find out that the book was not a true ePub, but one containing DRM and I needed Adobe Digital Edition to transfer my downloaded epub to my ebook reader (which is a Kobo by the way). So, I've downloaded the software, installed it and tried to move the books into it's Library and then to my eBook reader.

I was testing the transfer with one of the books, let's call it BOOK_1. I saw that I have to authorize the book transfer, and I had several option. The option in which I could authorize the transfer without using any of the available Vendors ID's like AdobeID or Google (some anonymous option) was the most a appealing too me, since I try to avoid being logged into too may websites. With this option BOOK_1 transferred to the Library without issue. But then, when I  wanted to transfer it to the ebook reader, I found out that I have to authorize the reader as well. Unfortunately I couldn't do it without using any of the VendorID's.

So now I had to delete the authorization: Help->Delete Authorizations and try to authorize myself with one of the given VendorIDs. I tried google, but I didn't work. So I created an AdobeID, and that did the trick. Authorizing the ebook reader went fine as well. I've authorized and transferred (PC->Library->ebook reader) the other 4 books successfully. Alas, I couldn't do that with BOOK_1. Every time I try to transfer it to the Library I get the following error:

Error getting License. License Server Communication Problem: E_GOOGLE_DEVICE_LIMIT_REACHED.

So in a nutshell: 4 books have been transferred fine, and one not.

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Error getting license

Community Beginner ,
Feb 26, 2018

Copy link to clipboard

Copied

Hi,

I've recently bought 5 books from google play. It's the first time I am using this ebook webstore, so I was surprised to find out that the book was not a true ePub, but one containing DRM and I needed Adobe Digital Edition to transfer my downloaded epub to my ebook reader (which is a Kobo by the way). So, I've downloaded the software, installed it and tried to move the books into it's Library and then to my eBook reader.

I was testing the transfer with one of the books, let's call it BOOK_1. I saw that I have to authorize the book transfer, and I had several option. The option in which I could authorize the transfer without using any of the available Vendors ID's like AdobeID or Google (some anonymous option) was the most a appealing too me, since I try to avoid being logged into too may websites. With this option BOOK_1 transferred to the Library without issue. But then, when I  wanted to transfer it to the ebook reader, I found out that I have to authorize the reader as well. Unfortunately I couldn't do it without using any of the VendorID's.

So now I had to delete the authorization: Help->Delete Authorizations and try to authorize myself with one of the given VendorIDs. I tried google, but I didn't work. So I created an AdobeID, and that did the trick. Authorizing the ebook reader went fine as well. I've authorized and transferred (PC->Library->ebook reader) the other 4 books successfully. Alas, I couldn't do that with BOOK_1. Every time I try to transfer it to the Library I get the following error:

Error getting License. License Server Communication Problem: E_GOOGLE_DEVICE_LIMIT_REACHED.

So in a nutshell: 4 books have been transferred fine, and one not.

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246

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Feb 26, 2018 0
Community Beginner ,
Mar 01, 2018

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Anybody answers here? I there any other way to get support???

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Mar 01, 2018 0