Error message: Error getting license. E-Lic-Already fufilled by another server

[dianeg60121676]

I'm in a mess. I have been downloading borrowed library books via adobe edtions 4.0 to my Kobo reader for a long time. It stopped working. I can read the book in my browser but when I go to transfer it into my Kobo the error message is "Oops this document cannot be opened. Protected by DRM and is currently no authorized for use with your Adobe ID etc. "  I recently changed my email address and don't know if this had something to do with the ID problem, so I deauthorized my computer and submitted all new information, reauthorized it and it was accepted. Now when I download a library book to Adobe Editions it says "error getting license. License already fulfilled by another server etc". Helpe

[Nanaky]

Has you both (digital Edition and you Reader) authorize with the same ID?

[dominic_michael · Accepted solution]

This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

[dianeg60121676]

I think you are right. I tried borrowing and downloading a new book from the library and was able to transfer it to my Kobo without any problems. The previously dowloaded book was downloaded with the old authorization etc. So I fixed the initial problem by deauthorizing and reauthorizing my computer and correcting my Adobe ID information. Thank you for your response.

[Nanaky]

You are welcome.

[theancientsun@live.com]

I have been able to get a new download from the ebook provider. But I am still getting the same error.