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Error message: Error getting license. E-Lic-Already fufilled by another server

New Here ,
Nov 26, 2015

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I'm in a mess. I have been downloading borrowed library books via adobe edtions 4.0 to my Kobo reader for a long time. It stopped working. I can read the book in my browser but when I go to transfer it into my Kobo the error message is "Oops this document cannot be opened. Protected by DRM and is currently no authorized for use with your Adobe ID etc. "  I recently changed my email address and don't know if this had something to do with the ID problem, so I deauthorized my computer and submitted all new information, reauthorized it and it was accepted. Now when I download a library book to Adobe Editions it says "error getting license. License already fulfilled by another server etc". Helpe

This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

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Error message: Error getting license. E-Lic-Already fufilled by another server

New Here ,
Nov 26, 2015

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I'm in a mess. I have been downloading borrowed library books via adobe edtions 4.0 to my Kobo reader for a long time. It stopped working. I can read the book in my browser but when I go to transfer it into my Kobo the error message is "Oops this document cannot be opened. Protected by DRM and is currently no authorized for use with your Adobe ID etc. "  I recently changed my email address and don't know if this had something to do with the ID problem, so I deauthorized my computer and submitted all new information, reauthorized it and it was accepted. Now when I download a library book to Adobe Editions it says "error getting license. License already fulfilled by another server etc". Helpe

This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

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Nov 26, 2015 0
LEGEND ,
Nov 27, 2015

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Has you both (digital Edition and you Reader) authorize with the same ID?

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Nov 27, 2015 0
Adobe Employee ,
Nov 27, 2015

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This error means that the fulfillment token has already been fulfilled by another user. To correct this error, use a new fulfillment token that has not been fulfilled yet, this means that you may have to request a brand new download link for the same book.

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Nov 27, 2015 0
New Here ,
Nov 27, 2015

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I think you are right. I tried borrowing and downloading a new book from the library and was able to transfer it to my Kobo without any problems. The previously dowloaded book was downloaded with the old authorization etc. So I fixed the initial problem by deauthorizing and reauthorizing my computer and correcting my Adobe ID information. Thank you for your response.

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Nov 27, 2015 0
LEGEND ,
Nov 28, 2015

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You are welcome.

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Nov 28, 2015 0
New Here ,
May 10, 2020

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I have been able to get a new download from the ebook provider. But I am still getting the same error. 

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May 10, 2020 0