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Error opening ebook, cannot open as license in use by another user

New Here ,
Oct 10, 2015

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Hi, i purchased a ebook, read it on my boyfriend's computer through adobe digital editions which was not authorised with a Adobe ID.

Upon trying to open it now on my laptop which is signed in with my ID i get the error below

Unable to download

Error getting license:: License server communication problem

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Please assist, i need this ebook for my studies.

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Error opening ebook, cannot open as license in use by another user

New Here ,
Oct 10, 2015

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Hi, i purchased a ebook, read it on my boyfriend's computer through adobe digital editions which was not authorised with a Adobe ID.

Upon trying to open it now on my laptop which is signed in with my ID i get the error below

Unable to download

Error getting license:: License server communication problem

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Please assist, i need this ebook for my studies.

Views

150

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 10, 2015 0
New Here ,
Aug 31, 2020

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I've just posted the same fault - one PC died & tried to re download the Ebook on my new PC - 

Lots of sites recommending how to fix this problem but none worked.

What I did then was log back into the library, & returned the book - couldnt download it again but had to request a hold - I then logged into another library & downloaded the book again suffessfully.  

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Aug 31, 2020 0