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For Adobe: I need a reset of number of authorizations for ADE

New Here ,
Mar 19, 2018

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Adobe Customer Support,

I had a hard drive failure, and got the PC back this weekend.  I downloaded and installed ADE, but can't get it to do much.  It downloaded one library book, and then stopped loaded subsequent ebooks.  When I went to click on authorize the PC, I was not able to do so.  I think that through the years, I have exceeded the six devices authorized, between new PCs and IPADs.  I can provide my Adobe ID being used, via an email from Adobe.

Thanks for your assistance in this matter.

Andrew McDaniel

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For Adobe: I need a reset of number of authorizations for ADE

New Here ,
Mar 19, 2018

Copy link to clipboard

Copied

Adobe Customer Support,

I had a hard drive failure, and got the PC back this weekend.  I downloaded and installed ADE, but can't get it to do much.  It downloaded one library book, and then stopped loaded subsequent ebooks.  When I went to click on authorize the PC, I was not able to do so.  I think that through the years, I have exceeded the six devices authorized, between new PCs and IPADs.  I can provide my Adobe ID being used, via an email from Adobe.

Thanks for your assistance in this matter.

Andrew McDaniel

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 19, 2018 0

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