Highlighted

Getting E_ADEPT_DOCUMENT_TYPE_UNKNOWN when trying to load an .ascm file

New Here ,
Aug 24, 2017

Copy link to clipboard

Copied

I've downloaded the .ascm three separate times, and get the same error each time I attempt to use the file with Adobe Digital Editions.

This only occurs with a specific eBook. I've tried 7 other eBooks, and those other eBooks are added successfully.

Full error:
Unable to download

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

Steps to reproduce:

Purchase "George R. R. Martin's A Game of Thrones 5-Book Boxed Set (Song of Ice and Fire Series)" from Google Play Books

Download as EPUB
Add .ascm for EPUB to ADE

Troubleshooting attempted:
Downloaded .ascm again

Asked Google for assistance - they suggested the following:

  • Redownload eBook
  • Reinstall ADE
  • Install Adobe Acrobat
  • Re-authorize ADE
  • Try again

Views

147

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Getting E_ADEPT_DOCUMENT_TYPE_UNKNOWN when trying to load an .ascm file

New Here ,
Aug 24, 2017

Copy link to clipboard

Copied

I've downloaded the .ascm three separate times, and get the same error each time I attempt to use the file with Adobe Digital Editions.

This only occurs with a specific eBook. I've tried 7 other eBooks, and those other eBooks are added successfully.

Full error:
Unable to download

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

Steps to reproduce:

Purchase "George R. R. Martin's A Game of Thrones 5-Book Boxed Set (Song of Ice and Fire Series)" from Google Play Books

Download as EPUB
Add .ascm for EPUB to ADE

Troubleshooting attempted:
Downloaded .ascm again

Asked Google for assistance - they suggested the following:

  • Redownload eBook
  • Reinstall ADE
  • Install Adobe Acrobat
  • Re-authorize ADE
  • Try again

Views

148

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2017 0

Have something to add?

Join the conversation