Help: ADE 4.5.6 won't erase authorisation

Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Hi,

I need to erase the authorisation from my computer and authorise it with my active id but every time I try is says "Unable to Erase Authorisation. Please try after some time." How much time shall I give it? I tried the support from Adobe but the only option they gave was these community forums so I'm relying on you Obi-Wan, you're my only hope...help me Obi-Wan...

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