Highlighted

Help needed signing in to ADE

New Here ,
Jul 11, 2017

Copy link to clipboard

Copied

Hi,

I'm using a desktop pc with windows 10. I've downloaded ADE 4.5 to read ebook's from my local library.

I've authorised my computer with my vendor ID and password (image 1), but on signing in I receive message "this computer

needs to be authorised with a vendor ID to open, the book I've loaned" (image 2).

Click continue, receive message "this computer is not authorised to open, the book I've loaned" (image 3).

Click authorise, receive message "the vendor account you entered is not associated with the item you are trying to open. Try again" (image 4).

Not sure what I'm doing wrong, any help would be appreciated.

Thanks in advance,

Neil

ADE 1.jpg

ADE 2.jpg

ADE 3.jpg

ADE 4.jpg

Views

78

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Help needed signing in to ADE

New Here ,
Jul 11, 2017

Copy link to clipboard

Copied

Hi,

I'm using a desktop pc with windows 10. I've downloaded ADE 4.5 to read ebook's from my local library.

I've authorised my computer with my vendor ID and password (image 1), but on signing in I receive message "this computer

needs to be authorised with a vendor ID to open, the book I've loaned" (image 2).

Click continue, receive message "this computer is not authorised to open, the book I've loaned" (image 3).

Click authorise, receive message "the vendor account you entered is not associated with the item you are trying to open. Try again" (image 4).

Not sure what I'm doing wrong, any help would be appreciated.

Thanks in advance,

Neil

ADE 1.jpg

ADE 2.jpg

ADE 3.jpg

ADE 4.jpg

Views

79

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 11, 2017 0

Have something to add?

Join the conversation