How do you find chat?

New Here ,
Oct 22, 2018

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I'm getting this error E_ACT_TOO_MANY_ACTIVATIONS and I see you need to get into chat to get someone to reset it but I can't get into chat as it just keeps looping into the forums that keep telling me I need to get into chat!!!! This is not what I call good customer service.

Can anyone help me? 

Thanks

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