How to deauthorize Adobe Digital Editions without a password

[markr34804333]

I cannot deauthorize my computer that was authorized by another person. How do I change the user when i do not know their password. deleting the app does not seem to work.

[John T Smith]

Get the password from that other person

Running the Cleaner may work... or it may not, since my understanding is that passwords are encrypted and put in a hidden file

Use the Creative Cloud Cleaner Tool to solve installation problems

[Nanaky]

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.