• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

how to reset activation count

New Here ,
Jun 06, 2015 Jun 06, 2015

Copy link to clipboard

Copied

How do I reset my activation count so I can use me ADE to download books to my Kobo again?  I keep getting an error message saying I've exceeded my activation count & I only have it authorized on my PC.

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 09, 2015 Jun 09, 2015

Posted a PM, please check your Inbox.

Votes

Translate

Translate
Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

Copy link to clipboard

Copied

Posted a PM, please check your Inbox.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 17, 2017 Dec 17, 2017

Copy link to clipboard

Copied

I have this problem and can't get any help in this!!!

Covenant.warrior@hotmail.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2017 Dec 18, 2017

Copy link to clipboard

Copied

Hello,

I have the Same Problem - van you help me please??

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2017 Dec 19, 2017

Copy link to clipboard

Copied

Hi, I've the same problem, but there is no possibility to get in contact to clear it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2017 Dec 19, 2017

Copy link to clipboard

Copied

Ich habe das gleiche Problem, die Hilfe im Forum hilft mir absolut nicht

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2018 Mar 03, 2018

Copy link to clipboard

Copied

Hello!

I have a similar problem regarding registration counts. Can you help me to reset these counts. Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 03, 2018 Mar 03, 2018

Copy link to clipboard

Copied

Hi,

I have the same problem. It's very strange and unprofessional that we can't get quick support their DRM locked books.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 11, 2018 Aug 11, 2018

Copy link to clipboard

Copied

THIS IS NOT USEFUL FOR THE REST OF US WHO MIGHT ALSO WANT AN ANSWER --- A PM? PLEASE.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 25, 2020 May 25, 2020

Copy link to clipboard

Copied

Hi, I need to have my activation count reseted as well. Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2020 Sep 29, 2020

Copy link to clipboard

Copied

Hello, I have the same problem. Can you help me? My account of Digital Editions is santiago.carmona@uniples.com.

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2020 Oct 01, 2020

Copy link to clipboard

Copied

Hi, I have the same problem. Can you help me? My account of Digital Editions is

timebcc@gmail.com

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2020 Oct 01, 2020

Copy link to clipboard

Copied

Hello, When I authorize Digital Edition app on my IPad then the pop up show
on the below picture. I don’t know how I should do further, deauthorize
Adobe Digital Edition on my notebook before open on my IPad? If not, please
advise how should I do.

Thank regard

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 01, 2018 Jan 01, 2018

Copy link to clipboard

Copied

I also have a problem with activations - looks like I've hit the limit.  I have a new ebook reader I'd like to use.  Please hellp

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2018 Jan 02, 2018

Copy link to clipboard

Copied

I have the same Problem - How do I reset my activation count so I can use me ADE to download books again?

I keep getting an error message saying I've too many activations - I only have authorized one EReader.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 20, 2018 Jan 20, 2018

Copy link to clipboard

Copied

THERE IS NOTHING IN MY EMAIL INBOX RESEND. OR AT LEAST TELL ME WHERE TOO LOOK

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2018 Mar 03, 2018

Copy link to clipboard

Copied

Similar problem too. I want a reset.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2018 Mar 03, 2018

Copy link to clipboard

Copied

I am having the sameissue. Please assist. Thanks, Dan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 11, 2018 Aug 11, 2018

Copy link to clipboard

Copied

i have the same problem, have probably got activations for e-readers i threw away years ago. if these jerks insist on having a monopoly on DRM, the least they could do is make it easier for us to, hello, use Adobe's support page to look at our activations & clean them up if needed. you'd think......

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 28, 2020 Feb 28, 2020

Copy link to clipboard

Copied

Please show me how to reset activation count

Thanks

nguyenhuantru@hotmail.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 25, 2020 May 25, 2020

Copy link to clipboard

Copied

Hey I would like to reset my achtivations as well!

 

Sincerely Niels

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2020 Sep 30, 2020

Copy link to clipboard

Copied

I've got the same issue here.

Did anyone get an answer or does anyone has a solution for this problem?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 12, 2021 Jan 12, 2021

Copy link to clipboard

Copied

i Got the same issue, please kindly help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

No Reply, even from adobe support.

I Guess ADE have a very poor support even though we pay for the content.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

Same here, no respons at all. 

It's pathetic! If someone has an answer to this problem, please let us know!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines