how to reset activation count

New Here ,
Jun 06, 2015 Jun 06, 2015

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How do I reset my activation count so I can use me ADE to download books to my Kobo again?  I keep getting an error message saying I've exceeded my activation count & I only have it authorized on my PC.

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correct answers 1 Correct Answer

Adobe Employee , Jun 09, 2015 Jun 09, 2015
Posted a PM, please check your Inbox.

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Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

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Posted a PM, please check your Inbox.

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New Here ,
Dec 17, 2017 Dec 17, 2017

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I have this problem and can't get any help in this!!!

Covenant.warrior@hotmail.com

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New Here ,
Dec 18, 2017 Dec 18, 2017

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Hello,

I have the Same Problem - van you help me please??

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New Here ,
Dec 19, 2017 Dec 19, 2017

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Hi, I've the same problem, but there is no possibility to get in contact to clear it.

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New Here ,
Dec 19, 2017 Dec 19, 2017

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Ich habe das gleiche Problem, die Hilfe im Forum hilft mir absolut nicht

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New Here ,
Mar 03, 2018 Mar 03, 2018

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Hello!

I have a similar problem regarding registration counts. Can you help me to reset these counts. Thanks!

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Community Beginner ,
Mar 03, 2018 Mar 03, 2018

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Hi,

I have the same problem. It's very strange and unprofessional that we can't get quick support their DRM locked books.

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Community Beginner ,
Aug 11, 2018 Aug 11, 2018

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THIS IS NOT USEFUL FOR THE REST OF US WHO MIGHT ALSO WANT AN ANSWER --- A PM? PLEASE.

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New Here ,
May 25, 2020 May 25, 2020

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Hi, I need to have my activation count reseted as well. Thanks.

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New Here ,
Sep 29, 2020 Sep 29, 2020

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Hello, I have the same problem. Can you help me? My account of Digital Editions is santiago.carmona@uniples.com.

 

Thanks

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New Here ,
Oct 01, 2020 Oct 01, 2020

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Hi, I have the same problem. Can you help me? My account of Digital Editions is

timebcc@gmail.com

 

Thanks

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New Here ,
Oct 01, 2020 Oct 01, 2020

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Hello, When I authorize Digital Edition app on my IPad then the pop up show
on the below picture. I don’t know how I should do further, deauthorize
Adobe Digital Edition on my notebook before open on my IPad? If not, please
advise how should I do.

Thank regard

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New Here ,
Jan 01, 2018 Jan 01, 2018

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I also have a problem with activations - looks like I've hit the limit.  I have a new ebook reader I'd like to use.  Please hellp

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New Here ,
Jan 02, 2018 Jan 02, 2018

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I have the same Problem - How do I reset my activation count so I can use me ADE to download books again?

I keep getting an error message saying I've too many activations - I only have authorized one EReader.

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New Here ,
Jan 20, 2018 Jan 20, 2018

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THERE IS NOTHING IN MY EMAIL INBOX RESEND. OR AT LEAST TELL ME WHERE TOO LOOK

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New Here ,
Mar 03, 2018 Mar 03, 2018

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Similar problem too. I want a reset.

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New Here ,
Mar 03, 2018 Mar 03, 2018

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I am having the sameissue. Please assist. Thanks, Dan

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Community Beginner ,
Aug 11, 2018 Aug 11, 2018

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i have the same problem, have probably got activations for e-readers i threw away years ago. if these jerks insist on having a monopoly on DRM, the least they could do is make it easier for us to, hello, use Adobe's support page to look at our activations & clean them up if needed. you'd think......

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New Here ,
Feb 28, 2020 Feb 28, 2020

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Please show me how to reset activation count

Thanks

nguyenhuantru@hotmail.com

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New Here ,
May 25, 2020 May 25, 2020

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Hey I would like to reset my achtivations as well!

 

Sincerely Niels

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New Here ,
Sep 30, 2020 Sep 30, 2020

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I've got the same issue here.

Did anyone get an answer or does anyone has a solution for this problem?

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Community Beginner ,
Jan 12, 2021 Jan 12, 2021

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i Got the same issue, please kindly help

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Community Beginner ,
Jan 24, 2021 Jan 24, 2021

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No Reply, even from adobe support.

I Guess ADE have a very poor support even though we pay for the content.

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Same here, no respons at all. 

It's pathetic! If someone has an answer to this problem, please let us know!

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