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How to unauthorized broken Windows computer

New Here ,
Sep 30, 2020

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Computer drive went bad, replaced drive, re-installed Windows, now when trying to register book with my Adobe ID I get the error: "Limit of number of machines allowed per ID Reached. "
Is there a web portal or somewhere I can remove the broken machine so I can activate it again? 

 

I tried these instructions I found from a different post but it doesn't fix the issue:

 

https://community.adobe.com/t5/digital-editions/unauthorize-broken-laptop/m-p/9059120?page=1#M50724

Close all applications on the new device.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize..

 

Contacted Adobe directly and they are no help, keep saying is not supported and check forum.

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

How to unauthorized broken Windows computer

New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

Computer drive went bad, replaced drive, re-installed Windows, now when trying to register book with my Adobe ID I get the error: "Limit of number of machines allowed per ID Reached. "
Is there a web portal or somewhere I can remove the broken machine so I can activate it again? 

 

I tried these instructions I found from a different post but it doesn't fix the issue:

 

https://community.adobe.com/t5/digital-editions/unauthorize-broken-laptop/m-p/9059120?page=1#M50724

Close all applications on the new device.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize..

 

Contacted Adobe directly and they are no help, keep saying is not supported and check forum.

 

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2020 0

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