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i can not be able to acces my e-books

New Here ,
Aug 23, 2017

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I have been trying to access my adobe digital editions  purchased e-books for the last 6 or so months but i keep on getting an error message(says activation server error. code: E_ACT_NOT_READY). I tried uninstalling and installing it again but its still giving me problems i even changed my password but  it doesn't help not even on my mobile app. I do not understand what is happening. please help me get access to my e-books.I am on windows 8 ad my computer is authorized,so is my phone.

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i can not be able to acces my e-books

New Here ,
Aug 23, 2017

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I have been trying to access my adobe digital editions  purchased e-books for the last 6 or so months but i keep on getting an error message(says activation server error. code: E_ACT_NOT_READY). I tried uninstalling and installing it again but its still giving me problems i even changed my password but  it doesn't help not even on my mobile app. I do not understand what is happening. please help me get access to my e-books.I am on windows 8 ad my computer is authorized,so is my phone.

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Aug 23, 2017 0
cselhost LATEST
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Aug 23, 2017

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You need to manually remove the activation files as a reinstall does not do this for you. Please follow the instructions as outlined here:

Removing the Adobe Digital Edition authorization when it fails (erase authorization) – Feedback and ...

Once you do this, reauthorize ADE and you should be good to go.

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