When I try to download an ebook the following message error appears:
I have tried to erase authorization of my device but I didn't succeed. A message appears telling that is not possible at that moment and suggesting to try later.
I'm using Windows 10.
Thank you very much
Close all applications.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize..
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
I have followed the instructions given and it has messed it up even more! I
authorized my computer as the instructions said and here is now what
When trying to add books onto the e-reader it says it can’t be copied
because there’s no permission to copy the book. When trying to open books
on my e-reader on the computer in adobe it says the computer needs to be
authorized. When putting in my username and password it says my password is
Problem solved. Thanks a lot for your help.