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I cannot authorize my KOBO device

New Here ,
May 21, 2018 May 21, 2018

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I get this error message

You can authorize this computer only with an ADOBE ID not already used to authorize other computer or device. Try again

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correct answers 1 Correct answer

LEGEND , May 22, 2018 May 22, 2018

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

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LEGEND ,
May 22, 2018 May 22, 2018

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You get the error in your eBook Reader or in Digital Edition?

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New Here ,
May 22, 2018 May 22, 2018

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I get the message on the PC I am using to authorize the ereader

a window called Adobe Digital Edition is opening asking me to enter  ID Adobe and Password

when I do, I get the error message

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LEGEND ,
May 22, 2018 May 22, 2018

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    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

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New Here ,
May 23, 2018 May 23, 2018

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Thanks a lot problem solved

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LEGEND ,
May 23, 2018 May 23, 2018

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You are welcome.

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