I cannot view the e-book I bought

New Here ,
Apr 18, 2018 Apr 18, 2018

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I purchased an e-book which I had to use Adobe Digital editions, was able to open the book, then was told the certificate was not valid, then go another e-book and tried to open it but it will not open

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LEGEND ,
Apr 19, 2018 Apr 19, 2018

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Can you open other eBooks?

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New Here ,
Apr 19, 2018 Apr 19, 2018

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ADE_Not_Responding.pngthe only one i've been able to open so far is the one that came with the software.

I bought a book on Homepage | Wiley  thinking it was going to be in *.pdf format, but it came in *.acsm, and they do no offer refunds.

So I am in talks with them at the moment, but I also thought I would try these forums.

The program gets stuck downloading content.
I run windows 10, and have tried the folowing methods.
Uninstalling and reinstalling, changing registry things based on other advice observed here, unblocking with windows 10 firewall

I would try port-forwarding on my router, but I have no idea what port's this thing uses!!

Very frustrated.

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