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I keep getting this message Activation Server error - code E_AUTH_BAD_DEVICE_KEY

New Here ,
Jul 22, 2018 Jul 22, 2018

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I have bought a book that needs to be opened through Adobe Digital Editions.

I have tried the steps below but can't get past step 3 as I can't find Digital Editions. Thank you for your help

Issue

When authorizing the eReader device on Mac OS X, you receive error "E_AUTH_BAD_DEVICE_KEY."

Solution

  • Choose Utilities > Open Keychain Access Application.

  • On the right side, there's a list of applications. Double-click Digital Editions.

  • Select the Access Control Menu.

  • Select Allow All Applications To Access This Item and save changes.

  • Launch Digital Editions and you can authorize now.

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