I re-installed digital editions following a computer crash, tried to download a library book as before without re-authorising the computer. Now digital editions refuses to authorise my computer using my ID and password. What do I do to unlock the lockout?

New Here ,
Jun 20, 2015 Jun 20, 2015

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I re-installed digital editions following a computer crash, tried to download a library book as before without re-authorising the computer. Now digital editions refuses to authorise my computer using my ID and password. What do I do to unlock the lockout?

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New Here ,
Jul 25, 2016 Jul 25, 2016

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Had the same issue and fixed it with:

De-authorised my new computer with Ctrl-Shift-D

then it accepted my old log-in

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New Here ,
Feb 13, 2018 Feb 13, 2018

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I have the same issue but cannot de authorise - my password seems to be invalid. Changed it but still does not work. And now i am stuck.

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