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I want to deactivate /deauthorize adobe digital edition

New Here ,
May 26, 2019

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have been trying for 24 hours to deactivate/deauthorize adobe digital edition according to instruction

still not working

waiting for response

frustration

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I want to deactivate /deauthorize adobe digital edition

New Here ,
May 26, 2019

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have been trying for 24 hours to deactivate/deauthorize adobe digital edition according to instruction

still not working

waiting for response

frustration

Views

115

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 26, 2019 0
LEGEND ,
May 27, 2019

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Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

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May 27, 2019 0
New Here ,
May 27, 2019

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Hello thanks for the reply

the above steps were followed - however now attempting to reauthorize computer

When I go to use CLOUD LIBRARY and try to borrow a book this message comes up

"activation credentials changed on your computer: computer need to be re-activated"

when i go the help tab   - the "authorize computer " tab is faded out and I am not able to reauthorize computer

-

I am not an expert on the computer and this system is not user friendly for sure

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May 27, 2019 0