Images get black when flattening layers or when saving file as jpeg

New Here ,
Dec 07, 2018 Dec 07, 2018

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when working on photoshop i have noticed that when I flatten the layers the images becomes all black and the same happens when I try to save the images as jpeg file, I don't know what is the problem, I have installed the latest version but ever since I did it the program has not been working well like with the previous version, I would appreciate your help!

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