impossible delete computer authorization

[liciam35616335]

I try to delete my computer authorization. I Open Adobe Digital Edition.  Help menu.   Delete auhorization. I have insered email and password. ... but there is a problem "Impossible delete authorization. try again".

I close the pc a try again for three days, but there is always this problem.

what can i do ?

I need to insert a new authoriztion

Thanks

Licia

[Nanaky · Accepted solution]

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[liciam35616335]

thanks. It 's ok.

I have another questione.

Now that I have deleted with regedit the authorization I have less authorization or is also removed from the count of authorizations for this account

Licia

[Nanaky]

Do not know.

[Emanuele272287906r5a]

You're great. Thank you.