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iPadOS authorisation issues

Community Beginner ,
Nov 27, 2019

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I am on Ipados 13.3, on wireless iPad Pro. I downloaded the ADigital Editions from the App Store. It installed no worries.  I tried to authorize the app however, it says digital editions could not connect to the server. Please make sure you are connected to the internet.

 

Things I have done to try and make it work.

1) reinstall the app

2) reset all settings.

3) cleared cashe in safari.

4) deleted, rebooted and reinstalled the app.

5) contacted chat support twice. And both times got recommended here.

6) read the forums for my same issue.

 

all, except 6, come up with the same error message.

Correct answer by Nattieupset | Community Beginner

This problem has been solved. There is no need to respond to this... 

 

Thank you ADOBE for not responding.

 

The Solution is: it still works on Windows and until it is fixed for the iPad don't even bother trying!!

TOPICS
Activation, ADE authorization

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iPadOS authorisation issues

Community Beginner ,
Nov 27, 2019

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I am on Ipados 13.3, on wireless iPad Pro. I downloaded the ADigital Editions from the App Store. It installed no worries.  I tried to authorize the app however, it says digital editions could not connect to the server. Please make sure you are connected to the internet.

 

Things I have done to try and make it work.

1) reinstall the app

2) reset all settings.

3) cleared cashe in safari.

4) deleted, rebooted and reinstalled the app.

5) contacted chat support twice. And both times got recommended here.

6) read the forums for my same issue.

 

all, except 6, come up with the same error message.

Correct answer by Nattieupset | Community Beginner

This problem has been solved. There is no need to respond to this... 

 

Thank you ADOBE for not responding.

 

The Solution is: it still works on Windows and until it is fixed for the iPad don't even bother trying!!

TOPICS
Activation, ADE authorization

Views

219

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 27, 2019 2
Community Beginner ,
Nov 27, 2019

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Have the same problem with iOS 13.3 on the iPhone.

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Nov 27, 2019 0
Community Beginner ,
Dec 04, 2019

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This problem has been solved. There is no need to respond to this... 

 

Thank you ADOBE for not responding.

 

The Solution is: it still works on Windows and until it is fixed for the iPad don't even bother trying!!

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Dec 04, 2019 0