My kobo aura is giving me this message whenever I install a e-book from public library using adobe digital editons:
This book is protected by Adobe Digital Rights Management (DRM). Because you previously deauthorized your eReader, you need to re-import the book using Adobe Digital Editions (ADE). Please visit kobo.com/help for more information.
I had tried reimporting the ebook, go to the Kobo website, deauthorize both the computer and ereader, factory data reset my Kobo and redownloading the Adobe digital editions but none of them helps my problem.
I am having the same problem. I have de-authorized, re-authorized but continue to receive the same message after re-importing the book(s) using ADE.
I am also having same issue. So frustrating. Has anyone resolved this?
Guys is anyone looking at this?
I have the same issue.
I had the same problem, but was able to solve it using a response from etherworkon this thread:
The key to this is to download a completely NEW book. I tried without downloading a NEW book and it didn't work until I did this with a NEW book.
Please note that you don't have to downgrade to get kobo to work again. Maureen outlined how to fix it here:
With the following list, I am paraphrasing Maureen's excellent advice that finally released me from my anguish:
This worked for me the first time I had the issue, but sadly not the 2nd time, because, yes, the problem came back. However what worked for me is to uninstall ADE version 4 and install version 3 instead.
You can download version 3 here
(You might need to scroll down)
Hope this help!
I finally got mine to work! What fixed mine was a mix of both @cronotokyo and @shannon2355127. What I did:
1) Delete/Remove your book file from e-reader and ADE.
2) Uninstall your version ADE v4 and install v3 (link here Adobe Digital Editions downloads )
2) Open version 3.
3) Your authorization will carry over into version 3.
Deauthorize your computer from ADE v3.
Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize.
4) Deauthorize e-reader in ADE v3
5) (re) Authorize your computer in ADE v3.
6) (re) Authorize your e-reader in ADE v3
GET THE BOOK
7) Go back to your library website and download the book file again.
8) Add your book to ADE v3. Go to ADE > File > Add to Library. Add your book to your ADE library.
9) Copy book from ADE to e-reader. Right click > copy to device.
> Check that you can read open the book in while in ADE > your e-reader
Hope this works for someone else!
My MAC has been upscaled to OS Catalina 10.15.4. Upon downloading and trying to install ADE v3.0, I get the message that v3.0 won't work with my "current operating system. Contact the software developer for updated information." If you've been around a while you'll know it will be a cold day in Moscow before ADOBE updates ADE in any significant way or begins to magically support it! Screwed at this time, I believe.
I can see my book on the MAC, in ADE and on the KOBO ereader, but disconnect the USB and allow the KOBO to finish loading it in "My Books?" It turns the cover to black and talks about this deauthorization message. KOBO chat couldn't solve it and, so far, neither can Adobe Chat.