License Server Communications Problem:E_ACT_NOT_READY

New Here ,
Sep 27, 2018 Sep 27, 2018

Copy link to clipboard

Copied

Screen Shot 2018-09-27 at 2.35.49 PM.png

I have tried downloading and uninstalling several times. I have tried to deactivate authorization and it says try later. I am on a MacBook running 10.13.6. I have tried going to ~/Library/Application Support/Adobe/Digital Editions/  and there is no such file in order to delete the activation.dat file. I have tried the 3.0 version as well. I am not sure what to do next.  Can anyone offer some insight?

Views

141

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 01, 2018 Oct 01, 2018

Copy link to clipboard

Copied

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines