Logging in with an Enterprise ID

New Here ,
May 03, 2019

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Hello
I received an email from a user who needs to use Adobe Digital Editions to access content from an EBook Library Vendor. I was wondering if Enterprise IDs can be used to sign into Adobe Digital Editions?

I am new to the software and in the small amount of testing I have done I have not seen any way to log in using our Adobe Enterprise ID, which pushes to our SSO (Single Sign ON) system.

Any help would be appreciated. Thank you very much!

Screen Shot 2019-05-03 at 8.59.03 AM.png

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New Here ,
Feb 28, 2020

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My company is having this same problem.  Is there a solution? 

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New Here ,
Aug 26, 2020

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We have the same problem. Anyone know about a solution?

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New Here ,
Oct 21, 2020

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Hello, just bumping this as well: How do I sign into Adobe Digital Editions with an Enterprise ID—in my case, my University SSO? 

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New Here ,
Oct 30, 2020

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Bump as well, just had a faculty member ask for this. there does not seem to be a way for digital editions to authenticate with our SSO.

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New Here ,
Oct 30, 2020

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I have been informed by both Adobe Support and our Adobe account rep that it is not possible to use enterprise credentials and that users will need a personal adobe account.  It is extremely frustating.

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New Here ,
Nov 02, 2020

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I also got the message from Adobe that you can´t use Adobe Enterprise ID in Adobe Digital Editions or other applications used for accessing DRM protected media. It’s very annoying when you administer a great number of users.

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New Here ,
Dec 01, 2020

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This is just absolutely awful in terms of experience.

Can't the Adobe Digital Editions app just... try to talk to Creative Cloud Desktop re: an ID? I can understand that it needs to be a standalone app to work more broadly, but shouldn't it also make an attempt to authorize itself using the existing installed Adobe flagship product?

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New Here ,
Dec 02, 2020

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And just so you can get a full appreciation of what this means to corporate users:

Boss: "Did you get that expensive e-book we ordered for you?"
Me: "Yes, but I can't open it."
Boss: "Why not?"
Me: "Well, it requires a free Adobe product, which we can't use because... we buy lots of expensive stuff from Adobe."

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New Here ,
Dec 01, 2020

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+1

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