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Lots of Kobo problems...

New Here ,
Jan 02, 2020 Jan 02, 2020

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I think everything that can go wrong might be...

So, downloaded a library book to my Macbook - .acsm file. When I try to import to ADE I get the E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 message. 

 

From reading the forums, I try to deauthorise and re-authorise my computer. Doesn't work. I get a message saying UNABLE TO ERASE AUTHORIZATION. TRY AGAIN AFTER SOME TIME.

 

OK, search the forums again and find a file somewhere in the bowels of my macbook that I need to erase (activation.dat) in order to deauthorize and reauthorize. I try and find it, and when I go to users>>library>>application support>>adobe there is no folder for Adobe Digital Editions! No idea where this activation.dat file is, can't find it if I search in spotlight either.

 

So, then I try on a Windows computer. I'm able to get the .acsm file into ADE, and I can open and read the book in ADE. BUT when I move it into my Kobo and try and open it on the ereader I get a "Your eReader is not authorized to open this book...you need to re-import the book using Adobe Digital Editions" message. Even though ADE on the Windows laptop is authorized to my library account. When I try to deauthorize on the windows laptop, I get the same unable to erase authorisation message. I'm beginning to think that I'm cursed.

 

I'm kind of losing my mind over here - I thought it was supposed to be easy to get books from the library onto my eReader but joke's on me

 

OK, hive mind...any ideas? Anyone???

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ACSM files , ADE authorization , Deauthorization , Kobo editions

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New Here ,
Apr 06, 2023 Apr 06, 2023

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Hi....were you able to fix this problem because I can't find an answer and am also losing my mind?!  Thanks for any help....

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