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Mac - Bad device Key error when opening books - Ideas?

New Here ,
Jul 19, 2018 Jul 19, 2018

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Screen Shot 2018-07-19 at 12.39.54.png

I have tried:

1) Updating to latest version

2) De-authorising and then reauthorising

3) Ensuring password is alphanumeric by changing my password

4) Removing the "activation.dat" file from the DE folder (closing down ADE prior to removing and then opening after file deletion)

Any other ideas on this?

Thanks - Andi

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LEGEND ,
Jul 20, 2018 Jul 20, 2018

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Also emptied the trash?

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New Here ,
Jul 21, 2018 Jul 21, 2018

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Yes, Trash also emptied 😞

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LEGEND ,
Jul 23, 2018 Jul 23, 2018

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Was create a new file?

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