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Hi,
I bought a book to read with ADE and I maxed it on the 6 PC. Problem, at least two of them were Windows 7 that were migrated to Window10, but they still keep those linceces. I can't go back on those PC to reset them, now that they have been migrated.
Is there a way to reset all 6 instances?
I opened case ADB-13940462-V6V1.
Have a nice day!
Ovronnaz75
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The FAQ is indicating that Customer Support needs to reset those machines. However, I can't seem to get in touch with Customer Support. What can I do?
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I should add that after discussing with three different people yesterday from Adobe, the last one told me he checked the reset option. But I still cannot access my book.
I do not know what to do....