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May 6 2019. Again "Your ereader is not authorized to open this book."

New Here ,
May 06, 2019

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Problem #1 - Reappears after a noticeable FIX after synced KOBO in Jan 2019.

I cannot read ePub ebooks downloaded from the library. (not a problem since Jan 19).

Using updated ADE 4.1.10... and MAC downloading from library works fine. Copies into ADE read on the MAC but when copied over to KOBO GLO HD, i get the "Your ereader is not authorized to open this book."

I have just synced the KOBO and made sure all other software is up to date and installed correctly.

ADOBE ID is working fine - no problems there.

MAC ADE Authorization information says "This computer is already authorized".

I am NOT a new or novice user. Can you help? Rokutan was useless.

Problem  #2  - copied and recopied books, once deleted from KOBO and ADE on computer, keep REAPPEARING. Never seen this before. Cannot "REMOVe" them but they come back.   This used to happen occasionally, years ago. With KOBO update, these problems stopped in Jan. Now it is even worse than it used to be. All systems are current.Screen Shot 2019-05-06 at 4.25.23 PM.png

Can anyone help? I so tired to this run around and these repeated problems.

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May 6 2019. Again "Your ereader is not authorized to open this book."

New Here ,
May 06, 2019

Copy link to clipboard

Copied

Problem #1 - Reappears after a noticeable FIX after synced KOBO in Jan 2019.

I cannot read ePub ebooks downloaded from the library. (not a problem since Jan 19).

Using updated ADE 4.1.10... and MAC downloading from library works fine. Copies into ADE read on the MAC but when copied over to KOBO GLO HD, i get the "Your ereader is not authorized to open this book."

I have just synced the KOBO and made sure all other software is up to date and installed correctly.

ADOBE ID is working fine - no problems there.

MAC ADE Authorization information says "This computer is already authorized".

I am NOT a new or novice user. Can you help? Rokutan was useless.

Problem  #2  - copied and recopied books, once deleted from KOBO and ADE on computer, keep REAPPEARING. Never seen this before. Cannot "REMOVe" them but they come back.   This used to happen occasionally, years ago. With KOBO update, these problems stopped in Jan. Now it is even worse than it used to be. All systems are current.Screen Shot 2019-05-06 at 4.25.23 PM.png

Can anyone help? I so tired to this run around and these repeated problems.

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88

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Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 06, 2019 0

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