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Hello,
This is my first time using this product and i'll admit I think I may have caused this issue myself, but once I got the ADE installed for the tech manual I was trying to purchase I ended up getting 5 copies of the same book. I was wondering if anyone else had that issue, or saw something similar.
I'll delete the 4 copies I don't need, but want to make sure there is nothing else going on.
Thanks in advance for any input.
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Same thing happened to me. I think I found it on another thread:
Duplicate ebook in the adobe digital library in the cloud
Yes the problem is that every times you click or open the .acsm file you request the file to be copied into your library
I played around with it and found that to be true, but also another thing was creating duplicates. Apparently, Adobe thinks people will remember to open ADE in order to find and read an ebook. If you don't, things get buggy. Here's my debriefing.
You can open your ebook by:
Here's what happens with each of those:
I hope this helps save someone a few maddening hours. Unfortunately, I don't know what to say to the poor soul whose entire ADE library (3000+ books) somehow duplicates repeatedly.