My ebooks won't open on adobe digital editions

New Here ,
Jul 04, 2018

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So I did try and deleted the app and downloaded it again. I did accept it on Firewall. I did everything. And still, my ebooks, that I downloaded from an online library won't open. It tries to open them but then it doesn't do anything and I can't even close the program.

I am currently using the newest version on a Mac. I never had this problem on a windows.

It stays like this forever, it doesn't do anything.

Screenshot 2018-07-04 18.05.42.png

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New Here ,
Jul 04, 2018

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You might try deleting the books from the Downloads folder and re-downloading the books from the library site.

When I reinstalled ADE, the timestamp of books I downloaded before were not recognized. Re-downloading took care of the problem for me.

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LEGEND ,
Jul 04, 2018

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Has you try a older version of Digital Edition?

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New Here ,
Jul 05, 2018

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I think I have the same problem.  When I try to download a library book ADE get stuck on "Loading Library" and I have to shut down the computer to get the loading dialogue box to go away.

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New Here ,
Jul 05, 2018

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Isn't there any way to get in touch with ADE and get help for the problem?

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