My ebooks won't open on adobe digital editions

[#1]

So I did try and deleted the app and downloaded it again. I did accept it on Firewall. I did everything. And still, my ebooks, that I downloaded from an online library won't open. It tries to open them but then it doesn't do anything and I can't even close the program.

I am currently using the newest version on a Mac. I never had this problem on a windows.

It stays like this forever, it doesn't do anything.

[#2]

You might try deleting the books from the Downloads folder and re-downloading the books from the library site.

When I reinstalled ADE, the timestamp of books I downloaded before were not recognized. Re-downloading took care of the problem for me.

[#3]

Has you try a older version of Digital Edition?

[#4]

I think I have the same problem.  When I try to download a library book ADE get stuck on "Loading Library" and I have to shut down the computer to get the loading dialogue box to go away.

[#5]

Isn't there any way to get in touch with ADE and get help for the problem?