My kobo gave me a message that the DRM was unauthorized. How do I fix it?

New Here ,
Sep 23, 2012 Sep 23, 2012

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My Kobo gave me a message that the DRM was unauthorized.  How do I fix it?

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Adobe Employee ,
Sep 23, 2012 Sep 23, 2012

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Are you using Digital Editions to transfer books to your Kobo eReader? I so you must authorize your eReader with Adobe.

When you authorize your Kobo eReader, Adobe adds it to the list of devices associated with your Adobe account.

Adobe limits the number of eReaders and computers you can use with their software, which is why this is necessary.

To authorize your eReader:

  1. Connect your Kobo eReader to your computer and select Manage Library.
  2. Start Digital Editions.
    If you were already using Digital Editions, restart it so that it will find your eReader and start the Device Setup Assistant.
  3. Click Authorize Device.
  4. Click Finished to complete the process.

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Guest
Feb 17, 2021 Feb 17, 2021

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Hi there. I have recently installed ADE on a new machine. When I connect my Kobo eReader, the option to "Authorize Device..." is greyed out and I cannot click it. I am assuming this is the reason that I am unable to drag and drop eBooks to the device? If so, please can you help?

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