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New Computer Access to Library of Documents Purchased

New Here ,
Jun 15, 2018

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I purchased a new computer. I downloaded Digital Editions and I can not access my purchased books

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New Computer Access to Library of Documents Purchased

New Here ,
Jun 15, 2018

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I purchased a new computer. I downloaded Digital Editions and I can not access my purchased books

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148

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Jun 15, 2018 0
LEGEND ,
Jun 17, 2018

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Has you authorize Digital Edition with the same Adobe ID as the old device?

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Jun 17, 2018 0
New Here ,
Jun 18, 2018

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Yes

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Jun 18, 2018 0
LEGEND ,
Jun 18, 2018

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Then cantact the reseller of the eBooks to check which adobe id are linked in the eBooks.

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Jun 18, 2018 0
New Here ,
Jun 19, 2018

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I AM the seller! I KNOW which adobe ID is linked to the eBook. I AM using the correct Adobe ID. It still isn't working. Now what do I do? Does Adobe have any advice that's actually useful?

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Jun 19, 2018 0