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Nobody can answer in french, but maybe in English ? problems with authorization

New Here ,
Mar 02, 2020

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Hi,

I usually download e-books from the belgian platform LIRTUEL.be

These last weeks, I coudn’t manage to open two books (I had the message “you don’t have the DRM authorization). I was using the 4.5 version.

I tried to pass to the 3.0 version but it was not possible to take away the authorization for the 4.5 version.

So I took away the installation of both versions from my computer and I made a new installation of the version 3.0. But it didn’t changed anything and it was impossible to uninstall the authorization.

Then I tried to uninstall the authorization of the 4.5 version. I have the message « please try later » but it’s lasting since for 10 days.

I tried several times, without more success.

When I try to open an e-book downloaded with en extension .acsm, I always have the message « Error ! check activation »

I really need some help ! Many thanks in advance !!!

 

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ADE authorization

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Nobody can answer in french, but maybe in English ? problems with authorization

New Here ,
Mar 02, 2020

Copy link to clipboard

Copied

Hi,

I usually download e-books from the belgian platform LIRTUEL.be

These last weeks, I coudn’t manage to open two books (I had the message “you don’t have the DRM authorization). I was using the 4.5 version.

I tried to pass to the 3.0 version but it was not possible to take away the authorization for the 4.5 version.

So I took away the installation of both versions from my computer and I made a new installation of the version 3.0. But it didn’t changed anything and it was impossible to uninstall the authorization.

Then I tried to uninstall the authorization of the 4.5 version. I have the message « please try later » but it’s lasting since for 10 days.

I tried several times, without more success.

When I try to open an e-book downloaded with en extension .acsm, I always have the message « Error ! check activation »

I really need some help ! Many thanks in advance !!!

 

TOPICS
ADE authorization

Views

30

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 02, 2020 0

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