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Password Reset: Adobe Digital Editions

New Here ,
May 17, 2020

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My Kobo ereader has been working great, when all of a sudden, there is now an error that pops up when I try to open a book. The error says: "this document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again." I'm not sure why this popped up since I didn't do anything differently. 

 

I looked at a lot of forums to figure out what to do and it seems like I need to deauthorize my computer while in Adobe Digital Editions by pressing "Command" + "Shift" + "D". However, I am unable to deauthorize because Adobe Digital Editions is associated with an old email address and my password also does not work. 

 

I changed my Adobe ID password online in hopes that it would automatically apply to Adobe Digital Editions, however it has not. 

 

Can someone please help me with the following:

1. How do I change my email and password with Adobe Digital Editions?

2. Are there any other suggestions as to how I can read my books again?

 

Thank you.

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Password Reset: Adobe Digital Editions

New Here ,
May 17, 2020

Copy link to clipboard

Copied

My Kobo ereader has been working great, when all of a sudden, there is now an error that pops up when I try to open a book. The error says: "this document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again." I'm not sure why this popped up since I didn't do anything differently. 

 

I looked at a lot of forums to figure out what to do and it seems like I need to deauthorize my computer while in Adobe Digital Editions by pressing "Command" + "Shift" + "D". However, I am unable to deauthorize because Adobe Digital Editions is associated with an old email address and my password also does not work. 

 

I changed my Adobe ID password online in hopes that it would automatically apply to Adobe Digital Editions, however it has not. 

 

Can someone please help me with the following:

1. How do I change my email and password with Adobe Digital Editions?

2. Are there any other suggestions as to how I can read my books again?

 

Thank you.

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 17, 2020 0

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