Problème d'autorisation de l'ordinateur

[luciet195543]

À l'étape  Autorisation de l'ordinateur, je reçois le message d'erreur suivant: Erreur au niveau du serveur d'activation E_AUTH_NOT_READY. Il me donne la possibilité de Réessayer, mais j'obtiens toujours le même message.

[Nanaky]

Macintosh:

1. quit Adobe Digital Editions.
2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
   If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
3. Open Adobe Digital Editions and reauthorize.

Windows:

1. Close all applications.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
5. Select the Adept key.
6. Choose File > Export.
7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
8. Right-click the Adept key and choose Delete.
9. In the Confirm Key Delete dialog, click OK.
10. Close the Registry Editor.
11. Open Adobe Digital Editions and reauthorize.

[la_fille_dragibus]

It doesn't work. I've got the same error message "Erreur au niveau du serveur d'activation" each time I try to get my computer authorized.

It's getting on my nerves and I find no solution on the web or even on this support service whereas I guess a lot of people encounter the same problems. I can'read the books I have bought.

Please tell me what to do with this ADE.

[mcgowan1942]

This  seems to be very common, and a problem that has shown up rather suddenly.  Adobe only gives us stock answers which aren't working.  Complain to whomever sold you your books: maybe that will get some action to correct this glitch.

[Nanaky]

Has you check if your Firewall anyhing blocked?