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Problème d'autorisation avec Adobe Digital Editions

New Here ,
Oct 02, 2017

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Depuis que j'ai changé d'adresse courriel, je suis incapable d'effacer l'autorisation reliée à mon ancienne adresse pour autoriser mon ordinateur avec ma nouvelle adresse courriel.  J'ai toujours le message « Error! Check activation » lorsque je tente de lire un ebook avec ADE.4.5.  Le service à la clientèle d'Adobe me conseille d'écrire aux membres du forum pour avoir la solution à mon problème.  Est-ce que quelqu'un peut m'aider svp?

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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Problème d'autorisation avec Adobe Digital Editions

New Here ,
Oct 02, 2017

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Depuis que j'ai changé d'adresse courriel, je suis incapable d'effacer l'autorisation reliée à mon ancienne adresse pour autoriser mon ordinateur avec ma nouvelle adresse courriel.  J'ai toujours le message « Error! Check activation » lorsque je tente de lire un ebook avec ADE.4.5.  Le service à la clientèle d'Adobe me conseille d'écrire aux membres du forum pour avoir la solution à mon problème.  Est-ce que quelqu'un peut m'aider svp?

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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Oct 02, 2017 0
LEGEND ,
Oct 04, 2017

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Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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Oct 04, 2017 0
New Here ,
Oct 06, 2017

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Thank you so much Nanaky. You finally found the solution to my problem. I'm really happy!

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Oct 06, 2017 0
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LEGEND ,
Oct 09, 2017

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You welcome.

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Oct 09, 2017 0