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Problem downloading ebook from UK public library, to ADE 4.5

New Here ,
Oct 07, 2020 Oct 07, 2020

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Getting [library] error E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. Library's Help suggests de-authorising and re-authorising computer (desktop, Windows 10). In ADE 4.5, am unable to erase authorisation of computer: get message "Unable to erase authorisation. Please try after some time". I have been downloading library e-books for years, this is the first time I've had this problem. Any suggestions?

 

Thanks,  JS

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Deauthorization

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Community Beginner ,
Oct 12, 2020 Oct 12, 2020

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