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"E_ADEPT_INTERNAL" Error When Opening .acsm File

Community Beginner ,
Apr 12, 2019

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I purchased two books from Google Play Books yesterday and I get the following error when trying to open the provided .acsm file for both books.  How do I fix this so I can get the books?

Unable to download

Error getting License. License Server Communication Problem: E_ADEPT_INTERNAL

Opening the .acsm file for older purchases works. 

I have tried removing HKEY_CURRENT_USER\Software\Adobe\Adept from registry and then reauthorizing and I have tried uninstalling then reinstalling ADE.  I still get the error for both recent purchases.

Correct answer by sourworm01 | Community Beginner

I just tried downloading the .acsm files from Google Play Books again and now I'm able to get the books through ADE.  I'm assuming something was fixed somewhere else, because I didn't do anything new on my end.

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"E_ADEPT_INTERNAL" Error When Opening .acsm File

Community Beginner ,
Apr 12, 2019

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Copied

I purchased two books from Google Play Books yesterday and I get the following error when trying to open the provided .acsm file for both books.  How do I fix this so I can get the books?

Unable to download

Error getting License. License Server Communication Problem: E_ADEPT_INTERNAL

Opening the .acsm file for older purchases works. 

I have tried removing HKEY_CURRENT_USER\Software\Adobe\Adept from registry and then reauthorizing and I have tried uninstalling then reinstalling ADE.  I still get the error for both recent purchases.

Correct answer by sourworm01 | Community Beginner

I just tried downloading the .acsm files from Google Play Books again and now I'm able to get the books through ADE.  I'm assuming something was fixed somewhere else, because I didn't do anything new on my end.

Views

168

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 12, 2019 0
Community Beginner ,
Apr 12, 2019

Copy link to clipboard

Copied

I just tried downloading the .acsm files from Google Play Books again and now I'm able to get the books through ADE.  I'm assuming something was fixed somewhere else, because I didn't do anything new on my end.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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