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"This document is protected by Adobe Digital Rights Management and is not currently authorized"

New Here ,
Oct 07, 2017

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Hi there,

I am having a problem where I can't seem to transfer my library loans onto my Kobo (Kobo Glo HD) using Adobe Digital Editions. I am able to download the ebook from the library and it appears to work when I transfer it to my Kobo, but when I try to open the book I get a message saying, ""This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID. Please sing-in with the authorized Adobe ID and try again." My ADE says that it is authorized. I have tried logging out and logging back in. I have tried with different books from the library. What should I do?

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"This document is protected by Adobe Digital Rights Management and is not currently authorized"

New Here ,
Oct 07, 2017

Copy link to clipboard

Copied

Hi there,

I am having a problem where I can't seem to transfer my library loans onto my Kobo (Kobo Glo HD) using Adobe Digital Editions. I am able to download the ebook from the library and it appears to work when I transfer it to my Kobo, but when I try to open the book I get a message saying, ""This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID. Please sing-in with the authorized Adobe ID and try again." My ADE says that it is authorized. I have tried logging out and logging back in. I have tried with different books from the library. What should I do?

Views

125

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 07, 2017 0

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