Highlighted

Reinstalling Adobe DRM problem

New Here ,
Aug 18, 2018

Copy link to clipboard

Copied

My wife bought a Barnes and Noble Nook some years ago

At first new books were purchased through their online  bookshop

Then Sainsburys took over the supply of e - books,

finally they transferred this to Kobo.

We managed to adapt to the change in procedures and to the new software, including Adobe DRM

My wife has a computer using Windows 10. A recent upgrade caused it to crash and required a reinstallation of the Operating System.

After this reinstallation  I was unable to locate the Adobe DRM program needed for transferring files to the Nook, so I reinstalled it.

It appears that the Adobe ID we created during the original transfer cannot be used again to activate the Adobe DRM so we are unable to download e-books to the Nook.

We have purchased several new e-books which need transferring. How do we achieve this? Do we need to create a New Adobe ID? Is there soething on the Computer we should delete so that it asks for the Adobe ID again?

Views

100

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Reinstalling Adobe DRM problem

New Here ,
Aug 18, 2018

Copy link to clipboard

Copied

My wife bought a Barnes and Noble Nook some years ago

At first new books were purchased through their online  bookshop

Then Sainsburys took over the supply of e - books,

finally they transferred this to Kobo.

We managed to adapt to the change in procedures and to the new software, including Adobe DRM

My wife has a computer using Windows 10. A recent upgrade caused it to crash and required a reinstallation of the Operating System.

After this reinstallation  I was unable to locate the Adobe DRM program needed for transferring files to the Nook, so I reinstalled it.

It appears that the Adobe ID we created during the original transfer cannot be used again to activate the Adobe DRM so we are unable to download e-books to the Nook.

We have purchased several new e-books which need transferring. How do we achieve this? Do we need to create a New Adobe ID? Is there soething on the Computer we should delete so that it asks for the Adobe ID again?

Views

101

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 18, 2018 0

Have something to add?

Join the conversation